Packing and Returns
All plots are send flat without frames, in a protective sleeve, sandwiched between two sturdy sheets of card, like, super sturdy.
A3 plots are sent in Jiffy Eco Green padded envelopes.
A4 and smaller are send in board backed C4 and C5 shipping envelopes.
We ❤️ post 💌
Returns & Damage
Sometimes, rarely, there's a chance the postal service will chew up and mangle your plot 😱 If this happens please send me a photo and we'll figure out a refund (less the shipping) or a replacement.
Please note: As each pen plot is unique (unless otherwise stated) the replacement will be the "same" but in its own slightly different way.
If you're unhappy with your plot and we can't work something out, then please destroy it in the most entertaining and interesting way possible within 14 days, send me photo proof, and I'll refund the cost excluding shipping.